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iCQ Review

Submitted by TrainingStation on Monday, Apr 29, 2019

Travel and Customer Service Practitioner EPA

Overall Rating

TrainingStation have worked with ICQ as their EPAO for the Travel Consultant Standard Level 3 and also the Customer Service Practitioner Level 2 standard since September 2018 and they have given us an excellent and informative service, we have been really impressed with how responsive they have been and supportive through these changing times, I can not recommend ICQ highly enough. The whole process has been made easy to navigate through and the results are almost instant, which for our learners is brilliant!

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ICQ - EPAO to Use

This EPAO is easy to work with to get your learners through their End Point Assessment and the completion of their apprenticeship. Guidelines are easy to follow and you can book EPA's via their site. With any queries, ICQ are there for you via email or on the phone. My learners have said that the assessor was friendly and made them feel comfortable in the assessment and treated them as a person and not just a number on a list. Get in touch now!

Submitted by Michelle Pointer on Monday, Nov 25, 2019